Privacy Policy
Last updated: 9 July 2026
HearAge (“the app”, “we”, “us”) is made by Redsprint Ltd, a company registered in England and Wales. This policy explains what the app does with your information. The short version: your hearing results are created and stored on your iPhone, and we can't see them.
Information stored on your device
The following is kept locally on your iPhone and is not sent to us:
- Your hearing test results (audiograms) and hearing age, including your test history over time.
- The birth year you optionally provide, used only to compare your hearing age with your actual age.
- The tinnitus pitch you match, used to shape the masking sound.
- Your app settings and subscription status.
We do not operate a server that receives this information. If you delete the app, this data is removed with it.
Apple Health
With your permission, HearAge writes your audiograms to Apple Health so your results live alongside your other health data. This happens on your device and is controlled by you in the Health app. HearAge does not read your other Health data and does not transmit Health data anywhere. Apple's terms govern data stored in Apple Health.
Microphone and the amplifier
When you use the amplifier, HearAge processes sound from your microphone in real time and plays it back through your headphones, louder and tuned to your hearing. This audio is processed live and is never recorded, saved, or transmitted.
Live captions
If you turn on live captions, speech recognition runs entirely on your device using Apple's on-device speech recognition. The audio and the resulting text are not sent to us, and are not sent to Apple's servers.
Diagnostics and usage data
To keep the app reliable and understand which features are useful, we may collect anonymous diagnostic and usage information, for example crash reports, performance measurements, and which screens and features are used. This information is not linked to your identity and never includes your hearing results, your audiograms, or any audio. We use it only to fix problems and improve the app.
Purchases
Subscriptions and purchases are handled by Apple through your App Store account. We receive confirmation that a purchase or renewal occurred, but we do not receive or store your payment details. Apple's privacy policy governs payment information.
What we don't do
- No account or sign-in is required.
- We show no advertising.
- We do not sell your personal information, and we do not share it with data brokers.
Children
HearAge is not directed at children under 13 and we do not knowingly collect information from them.
Changes to this policy
We may update this policy as the app evolves. When we do, we'll change the date at the top of this page. Significant changes will be reflected in the app.
Contact
Questions about privacy? Email us at hello@redsprint.co.uk.